Thinking in Documents
tl;dr: Write once, share widely, and save yourself the repetition
Communication between many people doesn't naturally scale well. It can result in the sharing of information being uneven or delayed, which isn't fair or efficient.
To mitigate this we write stuff down, make it discoverable, and share it proactively:
- If you're going to need to explain something to more than one person, write it down and share the document.
- Reference/link the document whenever it is relevant. This does two things: makes the information discoverable, and makes it more likely the doc will get updated over time and not forgotten/wasted.
This post is an example of this thinking in documents. As is this one